Showing posts with label UPN and SIP URI are different. Show all posts
Showing posts with label UPN and SIP URI are different. Show all posts

Wednesday, 5 October 2016

Change username when UPN and SIP URI are different

I just discussed how to change the username, when the UPN is different from the SIP URI. So I made this post to document my findings.

First sign out from the client (if applicable) and click "Delete My Sign-in Info" 


Confirm you really want to do this


Exit Skype for Business client application

Delete the sip_<username> folder, for Skype for Business 2016 it is in %userprofile%\appdata\Local\Microsoft\Office\16.0\Lync\. It is safe to delete the entire folder, it will be recreated at next logon.

Start Skype for Business client application again, enter password and press Sign In


Confirm you want to save the sign-in info
Oops (as expected)

Enter the UPN or Domain\SAMAccountName in the username field, password and click Sign In

Confirm you want to save the sign-in info

And the client signs in