I just discussed how to change the username, when the UPN is different from the SIP URI. So I made this post to document my findings.
First sign out from the client (if applicable) and click "Delete My Sign-in Info"
Confirm you really want to do this
Exit Skype for Business client application
Confirm you want to save the sign-in info
First sign out from the client (if applicable) and click "Delete My Sign-in Info"
Confirm you really want to do this
Delete the sip_<username> folder, for Skype for Business 2016 it is in %userprofile%\appdata\Local\Microsoft\Office\16.0\Lync\. It is safe to delete the entire folder, it will be recreated at next logon.
Start Skype for Business client application again, enter password and press Sign In
Oops (as expected)
Enter the UPN or Domain\SAMAccountName in the username field, password and click Sign In
Confirm you want to save the sign-in info
And the client signs in
In what sense this behavior that you wrote is new / unusual at all?
ReplyDeleteIt is not new or unusual at all. This was simply a documented way to change the loginname, I discussed this with a customer and saw the same question on Technet forum a hours later, so I decided to put the description here.
ReplyDelete